Evotel is currently experiencing the following issue:
Start Date & Time: 23/07/2026 @ 11:13
Affected Area/s: Upington, Northern Cape
Impact: Customers may experience no connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (29/07/2026 @ 22:16):
Evotel confirmed that this outage was resolved on 29/07/2026 @ 22:16. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/07/2026 @ 11:14):
Evotel technical team remains onsite and is conducting house-to-house checks to ensure every affected customer is reconnected. Significant progress has been made, with many customers already restored.
Next update: 2PM
Update (28/07/2026 @ 23:52):
Repairs in the area are still underway. Repairs will continue through the night. Thank you for your patience as we work to restore connection to the area.
Next update: 8AM
Update (28/07/2026 @ 14:11):
Connectivity is being restored incrementally across the affected area as our technical team continues visiting each affected property to reinstate the remaining customer connections.
We greatly appreciate your continued patience and cooperation while restoration efforts are ongoing. Additional updates will be provided as more progress is made.
Next update: 17:00
Update (28/07/2026 @ 10:39):
All affected lines in the area are continuing to gradually restore as our team proceeds to move house to house in an effort to restore the remaining affected lines.
We sincerely appreciate your patience and understanding throughout this outage. Further updates will be shared as progress continues.
Next update: 14:00
Update (28/07/2026 @ 08:20):
Services in the affected area are gradually being restored as our technical team continues to move house to house in an effort to restore the remaining affected lines.
We sincerely appreciate your patience and understanding throughout this outage. Further updates will be shared as progress continues.
Next update: 11:00
Update (27/07/2026 @ 14:04):
We are pleased to advise that services in the affected area are gradually being restored as Evotel technical team continues with the final stages of the restoration process.
If your connection has not yet been restored please be assured that Evotel team is actively working to bring the remaining affected services back online as quickly as possible.
We sincerely appreciate your patience and understanding throughout this outage. Further updates will be shared as progress continues.
Next update: 5PM
Update (27/07/2026 @ 10:58):
Repairs are ongoing, and services are gradually being restored as clients come back online. Our technical team continues to work on restoring connectivity to all remaining affected clients.We sincerely apologise for the extended downtime and thank you for your patience and understanding.
We will keep the community informed as repairs progress.
Next update: 2PM
Update (26/07/2026 @ 08:36):
Repairs are ongoing, and services are gradually being restored as clients come back online. Our technical team continues to work on restoring connectivity to all remaining affected clients.
We will keep the community informed as repairs progress.
Next update: 11AM
Update (26/07/2026 @ 16:04):
Clients continue to restore in small batches. Please keep an eye on your phone - technicians will contact you directly if access to your property is necessary.
Next update: 8AM
Update (26/07/2026 @ 08:09):
Repairs are ongoing. We will keep the community informed of progress as repairs continue.
Next update: 12PM
Update (25/07/2026 @ 16:18):
Repairs are ongoing. We will keep the community informed of progress as repairs continue.
Next update: 8AM
Update (25/07/2026 @ 11:42):
Repairs are underway. We will keep the community informed of progress as repairs continue.
Next update: 4PM
Update (25/07/2026 @ 08:04):
Technicians are on site and repairs are once again underway.
Thank you for your patience.
Next update: 12PM
Update (24/07/2026 @ 19:55):
A new cable break has been identified. Technicians are currently repairing the damaged cable and clients are beginning to restore.
Thank you for your patience.
Next update: 8AM
Update (23/07/2026 @ 14:16):
Evotel Technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 5PM
Update (23/07/2026 @ 08:12):
Technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 11AM
Update (23/07/2026 @ 21:44):
Repairs in the area are ongoing.
Evotel technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 8AM
Update (23/07/2026 @ 16:50):
Evotel Technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 8PM
Update (23/07/2026 @ 11:22):
Repairs in the area are ongoing.
Technicians are still conducting street-by-street checks to identify and resolve any remaining faults, ensuring that each affected client is restored as quickly as possible.
Next update: 2PM
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