Evotel is currently experiencing the following issue:
Start Date & Time: 04/05/2026 @ 11:20
Affected Area/s: Upington
Impact: Customers may experience intermittent connectivity.
Evotel technicians are currently investigating. There is no ETR at the moment.
Update (05/05/2026 @ 07:01):
Evotel confirmed that this outage was resolved on 04/05/2026 @ 21:12. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 04/05/2026 16:47
We would like to inform our valued clients that our team is currently at the exchange conducting detailed testing. This process is aimed at identifying the root cause of the connectivity issues and ensuring that all systems are functioning optimally. These tests are a critical step toward restoring a stable and reliable connection to all affected clients. Please be assured that the team is working with urgency to complete the testing and move forward with the necessary fixes. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding. Further updates will be provided as progress continues.
Next Update: 20:00
Update: 04/05/2026 13:58
Evotel team is aware of the issue and is still actively investigating to restore a stable connection as quickly as possible to all affected lines in the area. We appreciate your patience and understanding. Further updates will be shared accordingly.
#Upington#Evotel#Outage
