Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update 2022-01-12 13:40: Contractors aid needed to float distribution cable , Contractors are coming from Richards Bay estimate time of arrival 5 hours.
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Update 2022-01-12 13:06: Frogfoot Technicians are busy trenching to determine scope of break , Contractors assistance needed to aid in floating new cable.
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Update 2022-01-12 12:09: Frogfoot Technicians identified disconnection 1.9 km from MH21 , Techs are localizing.
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Frogfoot is currently experiencing the following outage:
Date: 2022-01-12 08:30
Area/s: Umtentweni
Impact: Residents have no connectivity
Frogfoot technicians are working on the issue. There is currently no ETR.
#KwaZuluNatal #PortShepstone #Umtentweni #Frogfoot
