Metrofibre is currently experiencing the following issue:
Start Date & Time: 03/06/2025 @ 17:51
Affected Area/s: Umbilo & Glenwood
Impact: Customers may experience no connectivity.
Metrofibre technicians are currently investigating. There is no ETR at the moment.
Metrofibre confirmed that this outage was resolved on 04/06/25@ 10:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (03/06/2025 @ 19:35):
Our techies are on site attending to the fibre repairs in Umbilo and Glenwood. Due to the extent of damage, the ETR is currently on 04/06 at 6pm. We will keep you posted.
#Umbilo #Glenwood #Metrofibre #Outage
