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Update 07/01/2019 22:18: Services have been restored.
If you are still having an issue please contact our support.
support@coolideas.co.za
010 593 2665
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Update 07/01/2019 19:45DFA technicians have found that the fibres are off and now they are busy looking for other routes to divert.
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Update 07/01/2019 09:17: The DFA technicians are currently onsite, they located multiple links that are down from Dr Havenga and are testing the links one at a time, there's no ETR as yet.
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Update 06/01/2019 21:30:The fault has been escalated to the backhaul service provider to investigate, we do not have ETA as yet.
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Please be aware of the technical difficulties currently being experienced in Tuscany Manor.
Technicians have been notified to investigate, ETA is 18:30.
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