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Turfontein - INC-000030143

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 14/04/2026 @ 06:52 

Affected Area: Turfontein

Impact: Customers may experience no connectivity. 

 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

 

Update (17/04/2026 @ 11:48):

Vumatel confirmed that this outage was resolved on 17/04/2026 @ 11:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update (17/04/2026 @ 11:13):

 Remaining down cases are still being attended to by Technicians. Next progress update will be shared at 14:00  

 

Update (17/04/2026 @07:14):

Vumatel technicians will continue working on the remaining cases this morning, next update will be provided at 11h00.  

 

Update (16/04/2026 @19:05):

Repairs on hold due to safety reasons, Vumatel techncians will resume tomorrow morning with repair  

 

Update (16/04/2026 @18:15):

Remaining down cases are still being attended to by Vumatel technicians. Next progress update will be shared at 21:00  

 

Update (16/04/2026 @ 16:00):

Vumatel technicians are onsite continuing with the remaining fallouts. Next update to be provided at 18:00 

 

Update (16/04/2026 @ 12:21):

 Remaining down cases are still being attended to by Technicians. Next progress update will be share at 3PM  

 

Update (16/04/2026 @ 08:09):

Vumatel technicians are on site attending to the remaining down cases. Next update will be provided at 12:00.  

 

Update (15/04/2026 @ 20:15):

 Repairs on hold due to safety reasons. Vumatel technicians will resume tomorrow morning  

 

Update (15/04/2026 @ 17:21):

Team 1 288F Joint 1-Completed Joint 2-Completed

Team 2. 144F Joint 1- splicing completed Joint 2 - Splicing completed

Team 3. 144F Joint 1-Tube splicng complete Joint 2- Last Tube, 4 splices left  

 

Update (15/04/2026 @ 16:26):

 Team 1 288F Joint 1-Completed Joint 2-Completed Team 2. 144F Joint 1- splicing completed Joint 2 - Splicing completed Team 3. 144F Joint 1-Tube 10 Joint 2-Tube 12  

 

Update (15/04/2026 @ 15:11):

 Team 1 288F
Joint 1-Completed
Joint 2-Completed
Team 2. 144F
Joint 1- splicing completed
Joint 2 - Splicing completed
Team 3. 144F
Joint 1-Tube 6
Joint 2-Tube 7  

 

Update (15/04/2026 @ 12:59):

 Team 1 288F
Joint 1-Completed
Joint 2-Completed
Team 2. 144F
Joint 1- splicing completed
Joint 2 - Splicing completed
Team 3. 144F
Joint 1-Tube 4
Joint 2-Tube 5  

 

Update (15/04/2026 @ 11:54):

 Team 1 288F
Joint 1-Completed
Joint 2-Completed
Team 2. 144F
Joint 1- splicing completed
Joint 2 - Splicing completed
Team 3. 144F
Joint 1-Tube 1
Joint 2-Tube 2  

 

Update (15/04/2026 @ 11:54):

 Team 1 288F
Joint 1-Completed
Joint 2-2 Tubes left
Team 2. 144F
Joint 1- splicing completed
Joint 2 - Splicing completed
Team 3. 144F
Joint 1-prepping
Joint 2-Prepping and splicing will resume shortly  

 

Update (15/04/2026 @ 10:38):

 Team 1 288F Joint 1-Completed Joint 2-4 Tubes left
Team 2. 144F Joint 1- splicing completed Joint 2 - Splicing completed
Team 3. 144F Technicians are prepping  

 

Update (15/04/2026 @ 09:06):

Team 1 288F Joint 1-2 Tubes left Joint 2-5 Tubes left
Team 2. 144F Joint 1- splicing completed Joint 2 - Splicing completed
Team 3. 144F Cable is through on that road crossing, busy with stringing now  

 

Update (15/04/2026 @ 07:40):

Vumatel technicians are on-site, splicing in progress  

 

Update (15/04/2026 @ 05:44):

Repairs will carry on again with a different Vumatel team at 7am

 

Update (15/04/2026 @ 05:41):

Team 1 288F Joint 1-Tube 20 Joint 2-Tube 18
Team 2. 144F Joint 1- splicing completed Joint 2 - Splicing completed
Team 3. 144F Joint 1 - Tube 5 Joint 2 - Cable is stuck at the road crossing, underground  

 

Update (15/04/2026 @ 04:47):

Team 1 288F Joint 1-Tube 15 Joint 2-Tube 18
Team 2. 144F Joint 1- Tube splicing completed Joint 2 - Tube 3
Team 3. 144F Joint 1 - Tube 5 Joint 2 - Cable is stuck at the road crossing, underground  

 

Update (15/04/2026 @ 01:00):

Vumatel teams are still onsite, carrying out the splicing  

 

Update (14/04/2026 @ 23:19):

Team 1 288F Joint 1-Tube 12  Joint 2-Tube 18 

Team 2. 144F Joint 1- Tube splicing completed Joint 2 - Tube 1
Team 3. 144F Joint 1 - Tube 5 Joint 2 - Cable is stuck at the road crossing, underground
Team 2 and 3 notes were miscommunicated  

 

Update (14/04/2026 @ 21:13):

Team 1 288F Splicing Joint 1-Tube  8Joint 2-Tube 13
Team 2. 144F Splicing Joint 1- Tube 11 Joint 2 - Tube 7 still on hold -cable is stuck on the other side, team will try pushing it tomorrow.
Team 3. 144F Splicing Joint 1 - Tube 4  

 

Update (14/04/2026 @ 19:51):

Team 1 (288F): Splicing Joint 1 – Tube 5 and Joint 2 – Tube 11 

Team 2 (144F): Splicing Joint 1 – Tube 8

Team 3 (144F): Splicing Joint 1 - Tube 2  

 

Update (14/04/2026 @ 18:55):

Team 1 (288F): Splicing Joint 1 – Tube 1 and Joint 2 – Tube 1

Team 2 (144F): Splicing Joint 1 – Tube 1 and Joint 2 – Tube 1

Team 3 (144F): Team is now prepping  

 

Update (14/04/2026 @ 18:02):

Team 1 (288F): Splicing Joint 1 – Tube 1 and Joint 2 – Tube 1 
Team 2 (144F): Splicing Joint 1 – Tube 1 and Joint 2 – Tube 1
Team 3 (144F): Cable stringing completed; joint preparation pending  

 

Update (14/04/2026 @ 16:42):

 Team 1 (288F): Prepping joints
Team 2 (144F): Prepping joints
Team 3 (144F): Cable stringing in progress
 

 

Update (14/04/2026 @ 15:24):

 Two cables have already been strung, and they’re now working on the last one.

 

Update (14/04/2026 @ 14:09):  

 Civil technicians and together with maintenance team are currently stringing cables  

 

Update (14/04/2026 @ 12:19):  

 Civil team has arrived with required material and work has commenced.

 

Update (14/04/2026 @ 11:31):  

Vumatel technicians are en-route to site with material.  

 

Update (14/04/2026 @ 09:23):  

Vumatel technicians have found a 288F plus 2 x 144F cables cut at the same pole.  

 

#Turfontein#Vumatel #Outage 


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