Vumatel is currently experiencing the following issue:
Start Date & Time: 19/04/2026 @ 10:39
Affected Area/s: Turffontein
Impact: Customers may experience no connectivity.
Streets affected:
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (20/04/2026 @ 16:56):
Vumatel confirmed that this outage was resolved on (20/04/2026 @ 16:56. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/04/2026 @ 16:23):
Vumatel technicians Technicians are completing final repairs on the remaining fall out cases. Next update will be shared at 6 PM . More updates to follow.
Update (20/04/2026 @ 14:08):
Vumatel technicians are actively attending to the remaining fallout cases. The next update will be provided at 16:00
Update (20/04/2026 @ 12:07):
Vumatel technicians are actively attending to the remaining fallout cases. The next update will be provided at 14:00.
Update (20/04/2026 @ 08:53):
Technicians are currently attending to the remaining issues. The next update will be provided at 12:00.
Update (19/04/2026 @ 21:41):
Network incident is on hold technicians will resume tomorrow morning
Update (19/04/2026 @ 19:40):
Splicing in progress
Joint 1-Tube 10
Joint 2-Tube 10
Update (19/04/2026 @ 18:58):
Splicing in progress
Joint 1-Tube 7
Joint 2-Tube 7
Update (19/04/2026 @ 17:35):
Splicing in progress: Joint 1-Tube 6, Joint 2-Tube 5
Update (19/04/2026 @ 15:52):
Splicing in progress Joint 1-Tube 3 Joint 2-Tube 1
Update (19/04/2026 @ 14:38):
Splicing in progress: Splicing in progress Joint 1-Tube 2 Joint 2-Prepping
Update (19/04/2026 @ 13:11):
Vumatel technicians are on site localizing fault
Update (19/04/2026 @ 11:39):
Material collected, team is now enroute to site
#Turffontein #Vumatel#Outage
