Vumatel is currently experiencing the following issue:
Start Date & Time: 05/05/2026 @ 15:26
Affected Area/s: Tumahole
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (09/05/2026 @ 21:10):
Vumatel technicians have restored the services
Update (09/05/2026 @ 17:52):
Vumatel technicians are still working on remaining cases next update 22:00
Update (09/05/2026 @ 12:32):
Vumatel Technicians are still troubleshooting the remaining links . More updates to follow.
Update (09/05/2026 @ 11:20):
Vumatel Technicians are still working on fall outs. . More updates to follow.
Update (09/05/2026 @ 10:28):
Vumatel Technicians are testing clients individually . More updates to follow.
Update (09/05/2026 @ 09:23):
Vumatel Technicians are still troubleshooting the remaining links . More updates to follow.
Update (09/05/2026 @ 09:02):
Vumatel Technicians are on site attending to the remaining fallouts . More updates to follow.
Update (09/05/2026 @ 07:25):
ANO to advise once a team is onsite . More updates to follow.
Update (08/05/2026 @ 12:08):
Vumatel Technicians are currently working on restoring the remaining fallout cases. The next update will be provided at 17:00
Update (08/05/2026 @ 08:53):
Vumatel technicians are onsite attending to the services that remain down. Next update will be 12:00
Update (08/05/2026 @ 06:51):
Vumatel technicians will resume repair work this morning and will provide an update upon arrival onsite. The next update will be shared at 11:00.
Update (08/05/2026 @ 00:11):
Vumatel technicians are attending to the services that remain down. Next update: 04h00.
Update (07/05/2026 @ 13:11):
Vumatel technicians are working on the services that remain down. Next update will be provided at 16:00
Update (07/05/2026 @ 10:06):
Vumatel technicians are currently busy testing and splicing. Next update will be shared at 13:00
Update (07/05/2026 @ 05:10):
Vumatel technicians are working on the services that remain down. Next update will be provided at 10h00.
Update (07/05/2026 @ 00:53):
Vumatel technicians are investigating the services the remain down. Next update to follow at 03h00.
Update (06/05/2026 @ 20:06):
Vumatel technicians are continuing to address the remaining fallout cases. A further update will be shared at 00:00
Update (06/05/2026 @17:22):
Remaining down services are being attended to. Next update: 20:00
Update (06/05/2026 @ 16:02):
Associated tickets are being tested to ensure no further work is required.
Update (06/05/2026 @ 14:53):
Splicing in progress
CIVIL-100%
FLOATING-100%
PREPPING-90%
SPLICING 90%
Update (06/05/2026 @ 13:41):
Splicing in progress
CIVIL-100%
FLOATING-100%
PREPPING-90%
SPLICING 70
Update (06/05/2026 @ 12:33):
Splicing in progress
CIVIL-100%
FLOATING-100%
PREPPING-90%
SPLICING 60%
Update (06/05/2026 @ 11:41):
Splicing in progress
CIVIL-100%
FLOATING-100%
PREPPING-90%
SPLICING 50%
Update (06/05/2026 @ 09:44):
Vumatel technicians are onsite, and repair work has now resumed
Update (06/05/2026 @ 09:24):
Following up with Vumatel technicians, feedback will be shared as soon as possible.
Update (06/05/2026 @ 07:03):
Vumatel technicians will resume repair work and will provide an update upon arrival onsite.
Update (06/05/2026 @ 03:28):
Repairs on hold due to safety reasons
Update (06/05/2026 @ 02:11):
Splicing has started
Update (06/05/2026 @ 00:59):
Vumatel technicians are still preparing the joints for splicing.
Update (05/05/2026 @ 23:27):
Vumatel technicians are preparing the joints for splicing.
Update (05/05/2026 @ 18:08):
Vumatel technicians are on site localising the fault
#Tumahole #Vumatel #Outage
