Tongaat

Linklayer is currently experiencing the following issue:

Start Date & Time: 19/11/2024 @ 15:20
Affected Area/s: Tongaat
Impact: Customers may experience no connectivity.

Update (26/11/204 16:14):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

Update (19/11/2024 @ 16:30)
Please note that a tech is en-route to site ETA: 1 hour

Update (19/11/2024 @ 17:18)
Please note that the techs are on site testing. ETR will be shared as soon as possible.

Update (19/11/2024 @ 18:13)
The tech is preparing to splice. ETR will be shared as soon as possible.

Update (19/11/2024 @ 19:58)
Please note Link Africa's Technicians are on site busy with splicing. An estimated completion time has been requested. Majority of the clients affected have now restored. Once splicing is complete all clients will restore. 

#Tongaat #Linklayer #Outage