Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
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Update Thu 23/12/2021 06:31: Zoom Fibre technicians are still on-site repairing the issue.
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Update Wed 22/12/2021 21:28: Zoom Fibre technicians are completing last of the repairs
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Update Wed 22/12/2021 06:52: Zoom Fibre technicians are currently on site still repairing the issue.
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Update Tue 21/12/2021 13:38:Zoom Fibre technicians are currently going road by road to ensure the rest of the clients in Tongaat are reconnected.
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Update Tue 21/12/2021 06:03:Zoom Fibre technicians are currently on site still repairing the issue and testing lines.
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Update Mon 20/12/2021 21:08: Zoom Fibre technicians are still busy working on repairs
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Update Mon 20/12/2021 17:39: Zoom Fibre technicians are still busy splicing. Some clients may start regaining connectivity as more fibres get spliced.
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Update 20/12/2021 @ Mon 20/12/2021 16:00 Zoom Fibre technicians are still busy splicing. Some clients may start regaining connectivity as more fibres get spliced.
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Update 20/12/2021 @ Mon 20/12/2021 13:16 Zoom Fibre technicians are still busy splicing the fibre
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Update 20/12/2021 @ Mon 20/12/2021 10:40: Zoom Fibre technicians are still busy splicing the fibre
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Update 20/12/2021 @ Mon 20/12/2021 09:11: Zoom Fibre technicians have completed the floating of new fibre and have begun preparing to splice.
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Update 20/12/2021 @ Mon 20/12/2021 08:11: Zoom Fibre technicians are currently floating the new fibre in preparation for final repair
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Update 20/12/2021 @ Mon 20/12/2021 05:46: Zoom Fibre technicians are currently on site still repairing the issue.
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Zoom Fibre is currently experiencing the following outage:
Date: Sun 19/12/2021 11:15
Area/s: Tongaat
Impact: Residents have no connectivity
Zoom Fibre technicians are working on the issue. There is currently no ETR.
#KwaZuluNatal #Tongaat #ZoomFibre