Open Fibre is currently experiencing the following issue:
Start Date & Time: 03/11/2026 @ 14:19
Affected Area/s: Thulamahashe Mall
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (04/11/2026 @12:01)
All services at Thulamahashe Mall have been successfully restored.
Update (04/11/2026 @09:12)
The incident has been escalated to our L2 team, who have coordinated with the relevant GPON technicians to attend to the fault.
The confirmed estimated time of arrival (ETA) for the technician is between 09:00 AM and 11:00 AM
#ThulamahasheMall #OpenFibre #Outage
