Vumatel is currently experiencing the following issue:
Start Date & Time: 13/03/2025 20:56
Affected Area/s: Thornhill Estate, Sandton
Impact: Customers may experience intermittent connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (18/03/2025 07:40):
Vumatel confirmed that this outage was resolved on 17/03/2025 15:27. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 15/03/2025 12:20
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We are following up with the fiber provider on the progress of the fault and will share progressive feedback as soon as possible.
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Update: 14/03/2025 17:19
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Please note ETA delayed due to a network weak spot in this space we have scheduled maintenance scheduled from Sunday witch will speed up the resolution process going forward
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Update: 14/03/2025 03:14
Repairs deferred to tomorrow
Update: 14/03/2025 00:14
ETA 03/14/2025 08:00:00 but DFA techs will try to attend tonight
Update: 14/03/2025 00:11
Technicians are on site localising the fault
Update: 13/03/2025 23:05
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Repairs deferred to tomorrow: FIELD='ETA 03/14/2025 08:00:00'
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Update: 13/03/2025 22:20
Technicians have been dispatched to localise fault
Update: 13/03/2025 20:56
Technicians are experiencing a delay with arriving
#ThornhillEstate #Vumatel #Outage
