Vumatel is currently experiencing the following issue:
Start Date & Time: 26/10/2025 09:34
Affected Area/s: Thohoyandou P West
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 27/10/2025 @ 01:17
Vumatel confirmed that this outage was resolved on 27/10/2025 @ 01:17. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: 27/10/2025 @ 00:43
Kindly note Splicing is still in progress. 5 of 7 systems were confirmed clear thus far. High impact systems restored by 23:25. Monitoring still ongoing.
Update: 26/10/2025 @ 22:19
Splicing commenced at the first joint and the cable is still being hauled towards the second. Approximately 60% complete thus far. Hauling is expected to be complete by 22:00 and splicing at the second joint is expected to commence by 23:00.
Update: 26/10/2025 17:31
Hauling of 1200m cable is in progress.
Update: 26/10/2025 15:26
Vumatel Cable Field technician has found the break; the cable was cut by unknown party. Cable Field technician has logged a TBI to get contractors to assist with the hauling of the cable.
Update: 26/10/2025 14:34
Cable has been damaged on the mountain, 1km of the cable will need to be replaced
Update: 26/10/2025 12:37
Cable Field technician is on site localising the fault
#ThohoyandouPWest #Vumatel #Outage
