Vumatel is currently experiencing the following issue:
Start Date & Time: 04/10/2026 @06:42
Affected Areas: Thohoyandou, Lwamondo, Tshilamba
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update: 04/10/2026 @14:07
An Additional break has been found at 7.13km where tree fellers damaged the fibre. Technicians are hauling an additional 150m of new cable. Teams are still splicing on the first joint at 6.1km.
Update: 04/10/2026 @13:11
The technicians have started splicing the first joint.
Update: 04/10/2026 @12:18
The cable has been replaced. Technicians are currently preparing the joints.
Update: 04/10/2026 @12:11
The cable has been replaced. Technicians are currently preparing the joints.
Update: 04/10/2026 @11:03
Cable break 6.1km failure Update:
Cable field staff have found the break and is busy hauling the new cable to start repairs.
Update: 04/10/2026 @10:12
Update on the fibre breaks.
10.3km cable break. Technicians are still trying to arrange access to continue with the repairs.
6.1km cable break. Technicians have not been able to locate the break. Teams are on site investigating.
Update: 04/0/2026 @09:10
Dual fibre break have been identified. A break at 10.3km and another at 6.1km on the secondary route.
Update:04/10/2026 @09:02
An overhead optic fibre break 10.3km from Nzhelele towards Dzanani. Service Provider replaced 1500m of the required the 3500m.
Update: 04/10/2026 @08:24
Vendor update: Cable break found at 6.10Km from POTGIETERSRUS. Cable field technician is being dispatched to investigate. Next update at 09:00.
Update: 04/10/2026 @07:13
Fault tasked to vendor core analyst for investigation
Update: 04/10/2026 @06:42
Technicians notified of possible outage.
#AffectedArea #FNO #Outage
