Vumatel is currently experiencing the following issue:
Start Date & Time: 29/07/2026 @17:21
Affected Area/s: The Vineyard
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/07/2026 @ 12:55):
Vumatel Vendor technicians are on-site localizing
Update (30/07/2026 @ 08:00):
Vumatel has advised that ETA -30/07/2026 10:00:00
Update (30/07/2026 @ 00:29):
Vumatel has advised that A progress update has been requested from the vendor; we are currently awaiting feedback.
Update (29/07/2026 @ 21:33):
Vumatel has advised that a vendor update is requested and is awaiting feedback
Update (29/07/2026 @ 20:27):
Vumatel has advised that Update requested, awaiting a response
Update (29/07/2026 @ 19:01):
'ETA Date/Time' OLD='' NEW='07/30/2026 10:00:00' Current ETA confirmed as per vendor
Update (29/07/2026 @ 18:07):
Vumatel has sincerely apologised for the delay. Vumatel teams are currently addressing an unusually high volume of faults in your area, which has placed additional pressure on available resources. Your ticket is in queue and will be attended to as soon as possible
Update (29/07/2026 @ 17:20):
Vumatel Technicians notified of possible outage
#TheVineyard #Vumatel #Outage
