FibreSuburb is currently experiencing the following issue:
Start Date & Time:20/05/2026 @ 08:20
Affected Area: The Hutton
Impact: Customers may experience no connectivity.
FibreSuburb technicians are currently investigating. There is no ETR at the moment.
Update (21/05/2026 @ 11:46):
FibreSuburb confirmed that this outage was resolved on 21/05/2026 @ 11:46. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/05/2026 @18:55):
FibreSuburbs technicians are making good progress with the fibre repairs in Carlswald AH, the ETR is currently at 10pm
Update (20/05/2026 @ 16:01):
Upstream fault has been identified and repairs are underway.No ETR at this time. Updates to follow
#TheHutton #FibreSuburb #Outage
