Open Fibre is currently experiencing the following issue:
Start Date & Time: 23/10/2025 @10:11
Affected Area/s: The Boardwalk Shopping Centre
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (23/10/2025 @ 15:19):
Open fibre confirmed that this outage was resolved on 23/10/2025 @ 15:19. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (23/10/2025 @14:11):
Please be informed that the Open fibre team is currently on site and investigations have commenced, further updates to follow.
Update (23/10/2025 @13:17):
Please be informed that the maintenance team is en route to the site. An ETA of 45 minutes has been confirmed.
Update (23/10/2025 @12:28):
Please be informed that the maintenance team is en route to the site. An ETA of 1 hour 30 minutes has been provided.
Update (23/10/2025 @11:38):
Please be informed that a fault has been identified with the rectifier installed on-site. Open Fibre is currently in the process of replacing the rectifier.
#TheBoardwalkShoppingCentre #OpenFibre #Outage
