Update Thu 19/02/2021 @ 11:08, Balwin has confirmed that the below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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Cool Ideas has picked up the following unconfirmed issue:
Date: Thu 2021/02/18 10:35
Suspected area/s affected:
The Blyde
Fibre Networks affected: Balwin
Suspect Impact: Customers on the above Fibre lines in the above areas will experience intermittent to no connectivity.
Cool Ideas network engineers are currently investigating. There currently no ETR.
