Update Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update Fri 23/07/2021 @ 12:59: Octotel has confirmed a fibre break on their network affecting customers in the following areas:
Wynberg
Kenilworth
Claremont
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Cool Ideas has picked up the following unconfirmed issue:
Date: 23/07/2021 12:43
Suspected Area/s affected: Clearmont,Kenilworth
Fibre Networks affected: Octotel
Suspect Impact: Customers in the areas above are experiencing no connectivity.
Cool Ideas network engineers along with Octotel engineers are currently investigating.
