Update: The below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
--------------------------------
Cool Ideas has picked up the following unconfirmed issue:
Date: 16/11/2021 12:30
Suspected area/s affected: Johannesburg
Fibre Networks affected: Vumatel Aerial/Villages
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Cool Ideas and Vumatel network engineers are currently investigating.
There currently no ETR.
#Vumatel #Johannesburg #FTTH
