Update Thu 17/06/2021 16:56: Frogfoot has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Cool Ideas has picked up the following unconfirmed issue:
Date: 17/06/2021 11:14
Suspected Area/s affected: Cape Town | Pinelands
Fibre Networks affected: Frogfoot
Suspect Impact: Customers in the areas above are experiencing no connectivity.
Cool Ideas network engineers along with Frogfoot engineers are currently investigating.
