The below issue has been resolved.
If you are still experiencing issues with your connection, please be sure to log this with our Cool Support Desk on 010-593-2665 or log a ticket
here.
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Cool Ideas has picked up the following unconfirmed issue:
Date: Thu 2021/03/04 10:46
Suspected area/s affected: Sundowner
Fibre Networks affected: Vumatel Ariel
Suspect Impact: Customers on the above Fibre lines in the above areas will experience no connectivity.
Cool Ideas network engineers are currently investigating. There currently no ETR.
