NetX is currently experiencing the following issue:
Start Date & Time: 06/09/2026 @ 12:42
Affected Area: Struitsbuilt and Eastwood Manor
Impact: Customers may experience no connectivity.
Update (18/09/2026 @ 13:53):
Please be advised that NetX teams remain engaged with the relevant municipal teams and continue to work towards restoring the fibre infrastructure. Due to the extent of the damage, an estimated time of restoration is still unavailable at this stage. We apologise for the continued inconvenience and sincerely appreciate your patience and understanding while restoration efforts continue.
Update (16/09/2026 @ 08:42):
Please be advised that NetX teams remain engaged with the relevant municipal teams and continue to work towards restoring the fibre infrastructure. Due to the extent of the damage, an estimated time of restoration is still unavailable at this stage. We apologise for the continued inconvenience and sincerely appreciate your patience and understanding while restoration efforts continue.
Update (14/09/2026 @ 08:57):
Please be advised that NetX teams remain engaged with the relevant municipal teams and continue to work towards restoring the fibre infrastructure. Due to the extent of the damage, an estimated time of restoration is still unavailable at this stage. We apologise for the continued inconvenience and sincerely appreciate your patience and understanding while restoration efforts continue. Kind regards, The NetX Fibre Team
Update (12/09/2026 @ 09:43):
NetX teams remain engaged with the relevant municipal teams and continue to work towards restoring the fibre infrastructure. Due to the extent of the damage, an estimated time of restoration is still unavailable at this stage. We apologise for the continued inconvenience and sincerely appreciate your patience and understanding while restoration efforts continue. Kind regards, The NetX Fibre Team
Update: 11/09/2026 @ 09:49
Please be advised that Our teams remain engaged with the relevant municipal teams and continue to work towards restoring the fibre infrastructure. Due to the extent of the damage, an estimated time of restoration is still unavailable at this stage. We apologise for the continued inconvenience and sincerely appreciate your patience and understanding while restoration efforts continue. Kind regards,The NetX Fibre Team.
Update: 09/09/2026 08:56
NetX teams are working closely with municipal teams to restore the fibre infrastructure and prevent further damage. Due to the extent of the damage, we are unable to provide an estimated time of restoration (ETR) at this stage.
Every effort is being made to restore connectivity as quickly as possible. We sincerely apologise for the inconvenience and appreciate your patience.
Update: 07/09/2026 10:28
NetX teams are working closely with municipal teams to restore the fibre infrastructure and prevent further damage. Due to the extent of the damage, we are unable to provide an estimated time of restoration (ETR) at this stage.
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