Struisbaai and L’Agulhus

Octotel is currently experiencing the following issue:

Start Date & Time: 08/07/2024 16:51
Affected Area/s: Struisbaai and L’Agulhus
Impact: Customers may experience no connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.


Update (10/07/2024 08:55):

Teams
are still investigating alternative power solutions. Inclement weather
conditions and flooding of roads continue to restrict access to the node.
Due
to the persistence of the weather, updates will be provided every 3 hours.


Update (10/07/2024 08:51):

Due to the ongoing inclement weather, Octotel field engineers are still unable to access the affected area with a generator as an alternative power power source



Update (10/07/2024 08:35):
As a result of persistent inclement weather conditions preventing site access with a generator, Octotel continues to investigate alternative means to restore power and connectivity to the node.
No ETR is available as yet.



Update (09/07/2024 13:05)
Teams are still investigating alternative power solutions. Inclement weather conditions and flooding of roads continue to restrict access to the node.
Due to the persistence of the weather, updates will be provided every 3 hours.
Further updates to follow at 16:00


Update (09/07/2024 09:56)
Octotel's teams
are still investigating alternative power solutions. Inclement weather
conditions and flooding of roads continue to restrict access to the node.
Due
to the persistence of the weather, updates will be provided every 3 hours.
Further
updates to follow at 13:00.

Update (09/07/2024 08:03)
As a result of persistent inclement weather conditions preventing site access with a generator, Octotel continues to investigate alternative means to restore power and connectivity to the node.
No ETR is available as yet.


Update (08/07/2024 19:03)
Due to the ongoing inclement weather, Octotel field engineers are still unable to access the affected area with a generator as an alternative power power source.
The site remains at risk until AC input power has restored


#Struisbaai #L’Agulhus #Octotel #Outage