Octotel is currently experiencing the following issue:
Start Date & Time: 24/07/2026 @ 13:01
Affected Area: Strand
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (24/07/2026 @ 17:18):
Octotel confirmed that this outage was resolved on. Please restart your devices and contact our Support Team should you still experience connection issues.
Update: (24/07/2026 @ 16:51):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ± 1.5 hours
Further updates to follow as our team makes progress.
Update: (24/07/2026 @ 15:46):
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
ETR for complete restoration: ± 3 Hours.
Further updates to follow as our team makes progress.
Update (24/07/2026 @ 13:51):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 5 Hours.
Update (24/07/2026 @ 13:42):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.
Update (24/07/2026 @ 13:02):
Affected Roads are listed below:
#Strand #Octotel #Outage
