Octotel is currently experiencing the following issue:
Start Date & Time: 14/05/2026 @ 10:04
Affected Area/s: Strand
Impact: Customers may experience slow connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Update (14/05/2026 @13:14):
Octotel confirmed that this outage was resolved on 14/05/2026 @13:14. Please restart your devices and contact our Support Team should you still experience connection issues
Update (14/05/2026 @12:56):
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: ± 2 Hours
Update (14/05/2026 @11:24):
Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, they'll provide an estimated ETR for the full restoration process.
#Strand #Octotel #Outage
