Octotel is currently experiencing the following issue:
Start Date & Time: 07/04/2026 @ 16:08
Affected Area/s: Strand
Impact: Customers may experience slow connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Affected roads are listed below:
Phaliso Street
Phaliso Road
Kaya Street
Khanyiso Road
Malunga Road
Malunga Street
Racaza Road
Racaza
Noxolo Street
Noxolo Road
Mbandezelo Road
Krele Street
Krele Road
Rala Rala Road
Mbekweni Street
Masakhane Road
Kulungile Street
Vulindlela Street
Vulindlela Road
Nomasabatha Street
Thukumbela Road
Yoto Street
Nobonginkosi Street
Sinyenyweba Street
Sinenyweba Street
Nonqubela Street
Update (08/04/2026 @13:27)
Octotel confirmed that this outage was resolved on 08/04/2026 @13:27. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (08/04/2026 @ 10:38)
Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.
Update (08/04/2026 @ 08:46)
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those remaining affected customers.
Update (08/04/2026 @ 08:01)
Octotel engineers will return to the site this morning at 8:00am to continue with the fibre resplicing to restore connectivity for the remaining affected customers. Certain customer connections have already been successfully restored.
Update (07/04/2026 @ 21:14)
Octotel engineers have requested the remaining customers to be differed for tomorrow morning, Due to a safety concern.
Update (07/04/2026 @ 19:06)
Octotel engineers are still in progress with restoring connectivity to those affected customers in Strand Node(Lwandle).
ETR for complete restoration: No ETR.
Update (07/04/2026 @ 18:04)
Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers.
ETR for complete restoration: No ETR currently.
#Strand #Octotel #Outage
