Octotel is currently experiencing the following issue:
Start Date & Time: 23/03/2026 @ 13:05
Affected Area/s: Strand
Impact: Customers may experience slow connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Octotel confirmed that this outage was resolved on 23/03/2026 @22:58. Please restart your devices and contact our Support Team should you still experience connection issues
Update (23/03/2026 @22:58):
Octotel is observing services for Strand aggregation node have restored and are testing stable.
Update (23/03/2026 @21:28):
Octotel Engineers have identified and remidiated the issue affecting customer connectivity.
Update (23/03/2026 @20:20):
Octotel engineers are continuing investigations and troubleshooting efforts to determine the root cause of the service disruption.
Update (23/03/2026 @19:18):
Octotel engineers have identified further issues affecting customers connectivity. Engineers continue to investigate
Update (23/03/2026 @ 16:57):
Octotel engineers are monitoring for stability.
Update (23/03/2026 @ 15:54):
Octotel technicians continue to work to localise.
Update (23/03/2026 @ 14:40):
Octotel technicians have identified an issue and are en route to site to localise.
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