Strand

Octotel is currently experiencing the following issue:

Start Date & Time: 22/12/2025 07:28

Affected Area/s: Strand

Impact: Customers may experience degraded connectivity.

Octotel technicians are currently investigating. There is no ETR at the moment.

Roads affected:

Forrest Road

Cannon Road

Manchester Road

Liverpool Road

Leeds Road

Johannesburg Road

Pretoria Street

Old Main Road

Pultenay Road

Royal Avenue

Station Street

Update (22/12/2025 @ 13:56): 

Octotel engineers are still in progress with the fibre resplicing to restore connectivity to those affected customers. Certain customer connections have been restored.

Update (22/12/2025 @ 11:47): 

Octotel engineers have commenced with the fibre resplicing to restore connectivity to those affected customers listed in the following roads:

ETR for complete restoration: +- 2 hours

Update (22/12/2025 @ 11:34):

We are observing services have restored. Engineers are monitoring for stability.

Kindly await further updates.

Update (22/12/2025 @ 11:03):

Octotel technicians are currently busy with the repair work at the affected location.

An ETR of ~1 hour has been provided. Kindly await further updates.

Update (22/12/2025 @ 10:11):  

Octotel's engineers are currently on-site, assessing the damage across our fibre infrastructure. Once all the damage is pinpointed, We'll provide an estimated ETR for the full restoration process.

Update (22/12/2025 @ 08:59):

Octotel technicians have located the source of the break and have started repair work.

Update (22/12/2025 @ 08:59):  

Octotel technicians have identified a disconnect and are en route to investigate.

#Strand #Outage #Octotel