UpdateFri 23/04/2021 @ 22:07: Octotel has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update: Fri 23/04/2021 20:17 - Technicians have restored some services. Areas still affected are below. ETR for full repair is 1 hour
- Dirkie Uys Road
- Lourens St
- Rue De Jacqueline
- Oak Street
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Update Fri 23/04/2021 @ 16:04: Octotel has confirmed that their engineers have commenced with the cable repairs and have estimated the links to be restored in the next 3 hours
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UpdateFri 23/04/2021 @ 14:33: Octotel has confirmed that their infrastructure has been damaged by an independent
contractor in Strand which as a result have affected customers connectivity.
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Octotel is currently experiencing the following outage:
Date: Fri 23/04/2021 12:04
Area/s:
- Andries Pretorius St
- Bright St
- St James St
- Stellendal Rd
- ST JAMES STREET
- Audas St
- Oak Street
- Rue De Jacqueline
- Dirkie Uys Road
- Lourens St
Impact:Residents have no connectivity
Octotel technicians are working on the issue.
