Open Fibre is currently experiencing the following issue:
Start Date & Time: 06/03/2025 @ 08:10
Affected Area/s: Stoneridge
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently splicing new fibres. There is no ETR at the moment.
Update (13/03/2025 14:50):
Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (D06/03/2025 @11:15):
The maintenance crew remains on-site addressing the repairs; however, because of the severity of the damages, the repairs will require a considerable amount of time.
A provisional ETR of 9 hours has been given.
#Stoneridge #OpenFibre #Outage
