Octotel is currently experiencing the following issue:
Start Date & Time: 01/06/2026 @ 21:00
Affected Area/s: Stilbaai
Impact: Customers may experience no connectivity.
Octotel technicians are working on the issue. There is no ETR at the moment.
Update (02/06/2026 @ 12:58):
Octotel confirmed that this outage was resolved on 02/06/2026 @ 12:58. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (02/06/2026 @ 11:04):
Octotel engineers are monitoring for stability.
Update (02/06/2026 @ 10:29):
Partner provider technicians have completed splicing. Technicians are currently investigating an additional fibre break on the path.
Update (02/06/2026 @ 09:32):
Partner provider technicians have completed the replacement cable drop. Technicians are currently splicing to conduct repairs.
No ETR is available as yet
Update (02/06/2026 @ 08:05):
Partner provider technicians and civil work teams are currently hauling 200m of cable to effect repairs.
No ETR is available as yet.
Update (02/06/2026 @ 06:33):
Octotel technicians have identified and localised a cable break. Civils work is in progress.
No ETR is available as yet.
Update (01/06/2026 @ 23:06):
Investigations by Octotel's partner provider engineers are still in progress.
No ETR is available as yet.
#Stilbaai #Octotel #Outage
