Octotel is currently experiencing the following issue:
Start Date & Time: 12/05/2026 @ 01:40
Affected Area/s: Stilbaai
Impact: Customers may experience no connectivity.
Octotel technicians are working on the issue. There is no ETR at the moment.
Update (13/05/2026 @ 15:09):
Octotel confirmed that this outage was resolved on 13/05/2026 @ 15:09. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/05/2026 @ 14:15):
Octotel technical team has arrived on site to start investigating the power issue on the node.
We apologise for the delays in restoring services.
Update (13/05/2026 @ 11:18):
Municipal team will be attending to the power issue in the Stillbaai area.
We apologise for the delays in restoring services. No current ETA confirmed yet.
Update (13/05/2026 @ 06:20):
The Octotel team continues to work on restoring standby power due to ongoing power issues along Garden Route and are experiencing difficulties with getting the kit operational. We are actively engaging the partner provider for service restoration
Update (12/05/2026 @ 21:28):
The Octotel team continues to work on restoring standby power due to ongoing power issues along Garden Route and are experiencing difficulties with getting the kit operational.
Update (12/05/2026 @ 21:27):
Efforts by Octotel technicians to restore connectivity for Struisbaai are ongoing.
Update (12/05/2026 @ 19:03):
Efforts by technicians to restore connectivity for Struisbaai are ongoing. More updates to follow
Update 12D/05/2026 @ 18:12):
Octotel Teams continue to work on restoring standby power due to ongoing power issues along Garden Route and are experiencing difficulties with getting the kit operational . More updates to follow.
Update (12/05/2026 @ 17:18):
Octotel Teams are currently onsite and efforts remain ongoing into resolving issues with power deliver. More updates to follow.
Update (12/05/2026 @ 16:14):
Octotel partner provider's technical team continue to work on resolving the power issues affecting the backhaul to the Octotel node.
#Stilbaai #Octotel #Outage
