Octotel is currently experiencing the following issue:
Start Date & Time: 05/02/2026 @ 10:42
Affected Area/s: Stilbaai
Impact: Customers may experience no connectivity.
Octotel technicians are currently investigating. There is no ETR at the moment.
Octotel confirmed that this outage was resolved on 05/02/2026 @ 18:47. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (05/02/2026 @ 17:47):
Repairs work is ongoing. Partner provider Octotel technicians are currently splicing to repair services.
Update (05/02/2026 @ 16:22):
Repairs are ongoing. Partner provider technicians continue with splicing to repair services.
Update (05/02/2026 @ 15:21):
Partner provider technicians have localized the point of failure. Technicians are currently preparing to splice.
Update (05/02/2026 @ 13:41):
Partner provider engineers have confirmed damage to the upstream network fibre.
Fibre technicians are en route and are expected on site ~3pm to complete repairs.
Update (05/02/2026 @ 11:48)
Octotel technicians are en route to site to investigate further.
ETA ~13:30
#Stilbaai #Octotel #Outage
