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Stellendale Village Steenberg Village - INC-000005640

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 13/01/2025 20:40

Affected Area/s:  Stellendale Village Steenberg Village

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (15/01/2025 07:39):

Vumatel confirmed that this outage was resolved on 14/01/2025 11:37. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.

 

Update: 14/01/2025 10:23

Technicians are on site localising the fault

 

Update: 13/01/2025 23:10

Associated tickets are being tested to ensure no further work is required

 

Update: 13/01/2025 21:19

Initial testing 10755657 DFH21-0000089 Testing site

 

Update: 13/01/2025 20:40

Vuma tech ETA is 1hr 30min to meet DFA techs

 

Update: 13/01/2025 20:40

Technicians have been dispatched to localise fault

 

#StellendaleVillageSteenbergVillage #Vumatel #Outage


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