Vumatel is currently experiencing the following issue:
Start Date & Time: 13/01/2025 20:40
Affected Area/s: Stellendale Village Steenberg Village
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (15/01/2025 07:39):
Vumatel confirmed that this outage was resolved on 14/01/2025 11:37. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update: 14/01/2025 10:23
Technicians are on site localising the fault
Update: 13/01/2025 23:10
Associated tickets are being tested to ensure no further work is required
Update: 13/01/2025 21:19
Initial testing 10755657 DFH21-0000089 Testing site
Update: 13/01/2025 20:40
Vuma tech ETA is 1hr 30min to meet DFA techs
Update: 13/01/2025 20:40
Technicians have been dispatched to localise fault
#StellendaleVillageSteenbergVillage #Vumatel #Outage