Open Fibre is currently experiencing the following issue:
Start Date & Time: 16/08/2026 @ 23:47
Affected Area/s: Stellenbosch Square
Impact: Customers may experience no connectivity.
Open Fibre technicians are currently investigating. There is no ETR at the moment.
Update (24/08/2026 13:33):
The outage was resolved. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (17/08/2026 @ 06:36):
Floating team arrived onsite
Route Impacted: W01P03
MH / MHs Impacted: WH020100- WH020099
NWI Impact: Major
Number of Cables Effected: 11
Suburb: Woodbridge Island
City: Cape Town
Number of Resources Required: 4 teams
Cause Of Damage: Vandalism
3rd Party responsible: no
Civil - Scope of work: float repair ducts
ETA for Civil: onsite
ETR for Civil: 3 hours
Materials required for Civil work: Couplings, cable
Fibre - Scope of work: resplice affected cables between handles, audit cut in routes
ETA for Fibre: onsite
ETR for Fibre: 18hours
Materials required for Fibre work:
Total ETR: 21Hours
Pictures Provided: yes
Temp or Permanent replacement: Permanent
Please accept our sincere apologies for any inconvenience this may have caused.
Thank you for your understanding and continued support.
#StellenboschSquare #OpenFibre #Outage
