Vumatel is currently experiencing the following issue:
Start Date & Time: 13/10/2025 @ 10:43
Affected Area/s: St James Park, Pietermaritzburg
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (13/10/2025 @ 14:32):
Vumatel confirmed that this outage was resolved on 13/10/2025 @ 14:32. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (13/10/2025 @ 13:50):
Technicians are completing slack and splicing will start shortly.
Update (13/10/2025 @ 12:55):
Technicians are on site pulling slack. Repairs will be done as soon as slack has been completed.
Update (13/10/2025 @ 12:55):
Localising Fault - Vendor engineers have found a cable break affecting services. Technicians are on site assessing the damage.
#StJamesPark, #Pietermaritzburg #Vumatel #Outage
