Update Thu 02/12/2021 13:29: FibreSuburb has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665 or log a ticket
here
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Update Wed 02/12/2021 10:01 :
: Upstream Provider contractor is busy hauling 400m of cable to effect repairs. 30 progress made thus far.
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Update Wed 01/12/2021 19:57:
Please note that the delay in fixing the fibre break is due to outdoor weather conditions
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Update Wed 01/12/2021 19:57: FibreSuburb has confirmed that site is currently running on failover - slow speeds may be experienced
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FibreSuburb is currently experiencing the following outage:
Date: Wed 01/12/2021 17:54
Area/s: Southdowns Estate
Impact:Residents have no connectivity
FibreSuburb technicians are working on the issue. There is currently no ETR.
#SouthdownsEstate #FibreSuburb
