FibreSuburb is currently experiencing the following issue:
Start Date & Time: 20/02/2026 @ 13:35
Affected Area/s: South Hills
Impact: Customers may experience no connectivity.
FibreSuburb technicians are currently investigating. There is no ETR at the moment.
Update: Services are offline due to power outage onsite.Services will be restored once power in the server room is back up.
Update (20/02/2026 @ 13:48):
FibreSuburb confirmed that this outage was resolved on 20/02/2026 @ 13:48. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
#SouthHills #FibreSuburb #Outage