FibreSuburb is currently experiencing the following issue:
Start Date & Time: 20/09/2025 @ 08:14
Affected Area/s: South Hills
Impact: Customers may experience no connectivity.
FibreSuburb technicians are currently investigating. There is no ETR at the moment.
Update (20/09/2025 @ 11:15):
FibreSuburb confirmed that this outage was resolved on 20/09/2025 @ 11:15. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (20/09/2025 @ 08:40):
Matter is being investigated. Updates to follow.#SouthHills #FibreSuburb #Outage