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Soshanguve Zone 2 Tshwane - INC-000020410

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Vumatel is currently experiencing the following issue:

 

Start Date & Time: 24/07/2025 @ 12:33

Affected Area/s: Soshanguve Zone 2 Tshwane

Impact: Customers may experience no connectivity.

 

Vumatel technicians are currently investigating. There is no ETR at the moment.

 

Update (25/07/2025 @ 12:42):

Vumatel confirmed that this outage was resolved on 25/07/2025 @ 12:42. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update (25/07/2025 @ 11:29)

Technicians are still actively working on the remaining fallout cases. Further updates will be provided by 15:00  

 

Update (25/07/2025 @ 10:36)

Technicians are done with splicing, and are now working on the remaining fallout cases  

 

Update (25/07/2025 @ 09:34)

Technicians are currently busy with splicing work onsite  

 

Update (25/07/2025 @ 08:27)

Technicians are currently onsite conducting further investigations to identify any additional breaks or underlying faults that may be contributing to the issue.  

 

Update (25/07/2025 @ 08:09)

Technicians are currently en-route to the site to resume repair activities.  

 

Update (25/07/2025 @ 06:13)

Repairs are scheduled to resume in the morning. An update will be provided once technicians are onsite and work has commenced.  

 

Update (24/07/2025 @ 21:07)

 Technicians are scheduled to attend to the remaining fallouts tomorrow morning.  

 

Update (24/07/2025 @ 20:16)

 Associated tickets are being tested to ensure no further work is required  

 

Update (24/07/2025 @18:28)

Splicing has started  

 

Update (24/07/2025 @17:09)

Technicians are preparing 144f for splicing  

 

Update (24/07/2025 @ 15:30)

 Technicians are on site and still busy with preparations for the repairs.

 

Update (24/07/2025 @ 14:11)

 Technicians have arrived on site with the necessary stock  

 

#SoshanguveZone2 #Tshwane #Vumatel #Outage


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