Vumatel is currently experiencing the following issue:
Start Date & Time: 24/07/2025 @ 12:33
Affected Area/s: Soshanguve Zone 2 Tshwane
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (25/07/2025 @ 12:42):
Vumatel confirmed that this outage was resolved on 25/07/2025 @ 12:42. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (25/07/2025 @ 11:29)
Technicians are still actively working on the remaining fallout cases. Further updates will be provided by 15:00
Update (25/07/2025 @ 10:36)
Technicians are done with splicing, and are now working on the remaining fallout cases
Update (25/07/2025 @ 09:34)
Technicians are currently busy with splicing work onsite
Update (25/07/2025 @ 08:27)
Technicians are currently onsite conducting further investigations to identify any additional breaks or underlying faults that may be contributing to the issue.
Update (25/07/2025 @ 08:09)
Technicians are currently en-route to the site to resume repair activities.
Update (25/07/2025 @ 06:13)
Repairs are scheduled to resume in the morning. An update will be provided once technicians are onsite and work has commenced.
Update (24/07/2025 @ 21:07)
Technicians are scheduled to attend to the remaining fallouts tomorrow morning.
Update (24/07/2025 @ 20:16)
Associated tickets are being tested to ensure no further work is required
Update (24/07/2025 @18:28)
Splicing has started
Update (24/07/2025 @17:09)
Technicians are preparing 144f for splicing
Update (24/07/2025 @ 15:30)
Technicians are on site and still busy with preparations for the repairs.
Update (24/07/2025 @ 14:11)
Technicians have arrived on site with the necessary stock
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