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Soshanguve Zone 10 - INC-000004770

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Vumatel is currently experiencing the following issue:

Start Date & Time: 03/12/2024 @19:20
Affected Area/s: Soshanguve Zone 10
Impact: Customers may experience no connectivity.

Vumatel technicians are currently investigating. There is no ETR at the moment.

Update (17/12/2024 11:57):
Vumatel confirmed that this outage was resolved on 13/12/2024 13:06. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.


Update (12/12/2024 @13:23
Technicians attending fallout services.


Update (12/12/2024 @11:55:

Technicians are attending remaining fallout services.


Update: 12/12/2024 @ 10:40
Technicians are continuing with repairs this morning


Update: 06/12/2024 @17:16
Team is splicing last tube on the 48f splice through and are preparing cable on the link joint.

Update: 06/12/2024 11:57

Technicians are still splicing

Update: 06/12/2024 10:30
Both 144f splicing completed, Techs are now working on the 48


Update: 06/12/2024 09:20
1st 144f is done, team is currently continuing with splicing on the


Update: 06/12/2024 08:45
Repairs still in progress

Update: 06/12/2024 07:48
Technicians are continuing with repairs

Update: 06/12/2024 06:32
Awaiting techs arrival onsite.

Update: 05/12/2024 17:19
Splicing on 70% done on the 1st 144f, Technicians preparing of 2nd 144f and has started splicing on tube 1.

Update: 05/12/2024 14:11
Technicians are still completing splicing on tube 6

Update: 05/12/2024 14:11
Technicians are still completing splicing on tube 6

Update: 05/12/2024 09:33
update has been requested

Update: 05/12/2024 09:21
Splicing has started on 1x 144f and prepn done on the other 144

Update: 05/12/2024 07:46
Technicians are continuing with repairs

Update: 04/12/2024 21:35
Repairs deferred to tomorrow

Update: 04/12/2024 17:03
Technicians are preparing the 1st 144f for splicing

Update: 04/12/2024 15:46
Technicians are done pulling slack for both 144f, team is current

Update: 04/12/2024 13:19
Civil team has arrived, team is currently pulling slack and will start floating


Update: 04/12/2024 11:11
Maintenance team is still auditing onsite, they just got slack to pull

Update: 04/12/2024 09:18
Team is still investigating as it looks like there is more damage

Update: 04/12/2024 09:16
Technicians are onsite trenching

Update: 04/12/2024 08:45
Technicians are on site localising the fault

Update: 03/12/2024 19:47
Repairs on hold due to safety reasons

Update: 03/12/2024 19:38
Technicians notified of possible outage

#SoshanguveZone10 #Vumatel #Outage

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