Vumatel is currently experiencing the following issue:
Start Date & Time: 26/01/2026 @ 20:56
Affected Area/s: Soshanguve Zone 1
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (27/01/2026 @11:14):
Vumatel confirmed that this outage was resolved on 26/01/2026 @11:14. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (27/01/2026 @11:14):
Vendor technicians have restored services
Update (27/01/2026 @ 09:48):
Technicians are on site localising the fault.
Update (27/01/2026 @ 09:10):
Please note CP Libs will be on site at 09h30, technicians need backends from site B.
Update (27/01/2026 @ 08:16):
Please note cable break ref 11219676 in Shoshanguve was caused by vandalism, with the control joint removed. This will result in a delayed ETR teams are required to identify and trace the backends per link.
Update (27/01/2026 @ 05:03):
Vumatel technicians confirmed time for testing as per vendor is 07:00am this morning.
Update (27/01/2026 @ 04:15):
Please take note team onsite are having a challenge on this break as it is control joint been stolen and it had alot of jumps,regarding the 2 aforementioned Routes. Teams asking for deferral as they going to need backends from clients/ customers.
Update (27/01/2026 @ 03:10):
DFA technicians have confimred that the outage has been impacted by the major cable break, ETR to be confirmed.
Update (27/01/2026 @ 00:13):
There is a delay due to the current cable break ,Vendor is still sourcing for a team to attend the fault.
Update (26/01/2026 @ 23:23):
Awaiting vendor ETA confirmation, updates to follow.
#SoshanguveZone1 #Vumatel #Outage
