Update Frogfoot has confirmed that the below issue has been resolved.
If you are still experiencing issues with your
connection, please be sure to log this with our Cool Support Desk on
010-593-2665
or log a ticket
here
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Sat 15/02/2020 08:55: Frogfoot has confirmed that the issue effecting the area's below has been resolved.
Areas affected :Golden Acre 1.2
Golden Acre 1.1
Golden Acre 1.3
Golden Acre
Heldervue 1.1
Heldervue 1.2
Heldervue 1.3
If you are still experiencing issues with your connection,
please be sure to log this with our Cool Support Desk on 010-593-2665
or log a ticket
here