Vumatel is currently experiencing the following issue:
Start Date & Time: 26/05/2026 @ 17:36
Affected Area: Silverton_FX16_FTTX
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (01/06/2026 08:03):
Vumatel confirmed that this outage was resolved on 30/05/2026 18:36. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (29/05/2026 @ 16:01):
Vumatel technicians advised an update has been requested.
Update (29/05/2026 @ 15:59):
Vumatel technicians are attending to the remaining services that are down.
Update (29/05/2026 @ 15:54):
Vumatel technicians advised the associated tickets are being tested to ensure no further work is required.
Update (29/05/2026 @ 13:34):
Vumatel technicians advised Nokia is still investigating.
Update (29/05/2026 @ 10:05):
Vumatel technicians associated tickets are being tested to ensure no further work is required.
Update (29/05/2026 @ 09:04):
Vumatel technicians are on site localizing the fault.
Update (28/05/2026 @ 04:31):
Vumatel technicians put repairs on hold as they are not allowed to access the area at this time.
Update (28/05/2026 @ 13:38):
Vumatel technicians are attending the remaining the fallout cases
Update (28/05/2026 @ 10:34):
Vumatel technicians update has been requested, feedback will be shared as soon as possible.
Update (28/05/2026 @ 07:53):
Vumatel technicians: PON1 has been restored; however the remaining ONTs are linked to PON3 are down. Vumatel technicians have been notified to further investigate.
Update (28/05/2026 @ 07:05):
Vumatel technicians attending to services that remain down.
Update (28/05/2026 @ 07:04):
Vumatel technicians associated tickets are being tested to ensure no further work is required.
Update (27/05/2026 @ 16:15):
Vumatel technicians repairs on hold as teams are busy with fallouts from a previous incident.
Update (27/05/2026 @ 12:03):
Vumatel technicians are attending to the services that remain down.
Update (27/05/2026 @ 10:25):
Vumatel technicians have been dispatched to localise the fault.
Update (26/05/2026 @ 19:08):
Vumatel technicians repairs on hold due to safety reasons.
Update (26/05/2026@ 17:22):
Vumatel technicians notified to investigate.
#Silverton #Vumatel #Outage
