GAIA is currently experiencing the following issue:
Start Date & Time: 28/03/2026 @ 08:50
Affected Areas: Silverlakes
: Sundown Village
: Constantia
Impact: Customers may experience no connectivity.
GAIA technicians are currently investigating. There is no ETR at the moment.
Update: Services are down due to a power outage in the area. Services will be restored once the power is back up.
Update (01/04/2026 @ 14:00):
GAIA confirmed that this outage was resolved on 01/04/2026 @ 14:00. Please restart your devices and contact our Support Team at 010 593 2665 or support@coolideas.co.za should you still experience connection issues.
Update (01/04/2026 @ 09:01):
Update: Matter is being investigated. Updates to follow.
#SilverLakes #GAIA #Outage