Vumatel is currently experiencing the following issue:
Start Date & Time: 27/11/2025 @ 09:59
Affected Area/s: Sherwood Gardens, Brakpan
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (30/11/2025 10:36):
Vumatel confirmed that this outage was resolved on 28/11/2025 19:10. Please restart your devices and contact our Support Team should you still experience connection issues.
Update Update 28/11/2025 @15:09
POP restored last night. The switches are cooled and services are active. The technicians will be continuing to work on the aircon replacement which will be treated as a risk.
Update Update 28/11/2025 @13:56
New aircon has been installed, the teams are busy testing connections.
Update 28/11/2025 @12:09
Technicians are continuing with the air-conditioning replacement. The next update will be provided by 14:00
Update 28/11/2025 @09:31
The air-conditioning unit replacement is underway. Vumatel will provide the next update at 12:00
Update 28/11/2025 @08:39
Vumatel technicians are en route to site
Update 28/11/2025 @08:13
Vumatel technicians are enroute to site with a new aircon that will be installed to replace the one with the electrical fault.
Update 28/11/2025 @07:39
Vumatel technicians will continue with the repairs this morning.
Update 27/11/2025 @21:55
Repairs will be placed on hold due to an electrical fault with the air-conditioning unit. Vumatel technicians are scheduled to attend in the morning.
Update 27/11/2025 @18:13
Aircon unit replacement in progress. Next update will be provided at 22h00
Update 27/11/2025 @ 16:46
New aircons is being prepped for installation. Next update will be provided at 18:00.
Update 27/11/2025 @ 13:26
Technicians have received the new aircon and will install as soon as possible.
Update 27/11/2025 @ 13:18
Remaining down services are being attended to
Update 27/11/2025 @ 12:53
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Technicians have localised the fault and are evaluating the repair needed
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Update 27/11/2025 @ 12:28
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The POP is overheating. Technicians are en route to the site to investigate.
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Update 27/11/2025 @ 11:39
The generator is filled up
Update 27/11/2025 @ 11:08
The Generator is filled up. Pop busy cooling down.
Update 27/11/2025 @ 09:59
Technicians are on site localising the fault
#SherwoodGardens, #Brakpan #Vumatel #Outage
