Sharpeville - INC-000035664

Vumatel is currently experiencing the following issue:  

Start Date & Time: 16/10/2026 @21:48

Affected Area/s:  Sharpeville 

Impact: Customers may experience no connectivity. 

Vumatel technicians are currently investigating. There is no ETR at the moment. 

Update (19/10/2026 @ 06:37):  

Vumatel  Technicians will continue working on the remaining fallouts this morning, next update will be provide at 12h00.  

Update (18/10/2026 @11:41):  
Vumatel Technicians are troubleshooting the remaining links testing down. More updates to follow at 13h00

Update (18/10/2026 @10:54):  
Vumatel technicians are currently busy with fall out management (troubleshooting cases individually), more updates to follow

Update (18/10/2026 @08:15):  
Vumatel Technicians have been dispatched to resume with repair. ANO Will advise once a team is onsite.

Update (18/10/2026 @07:05):  
Awaiting ANO to confirm current site progress, more updates to follow.

Update (17/10/2026 @21:33):  
Civils:90%
Preparing:100%
Splicing 45%

Update (17/10/2026 @19:31):  
Civils:90%
Preparing:95%
Splicing 35%

Update (17/10/2026 @18:00):  
Civils:90%
Preparing:90%
Splicing 25%

Update (17/10/2026 @17:00):  
Civils:90%
Preparing:60%
Splicing 20%

Update (17/10/2026 @16:05):  
Civils:90%
Preparing:35%
Splicing 10%

Update (17/10/2026 @14:59):  

Civils:90%
Preparing:20%
Splicing 10%

Update (17/10/2026 @14:32):  

Splicing in progress: Civils 75% Preparing 05% Splicing 00%

Update (17/10/2026 @10:29):  

Civil:5% Preparing:00% Splicing:00%

Update (17/10/2026 @08:59):  

Fault located. cables were burnt.

Update (17/10/2026 @08:36):  

Maintenance technicians are on site to investigate

Update (17/10/2026 @05:54):  

Vumatel vendor has been notified to investigate the fault. Their internal technicians are also enroute to assist.

Update (17/10/2026 @00:56):  

Testing from Vuma Vereeniging
Team going to test from the other side

#Sharpeville #Vumatel #Outage