Vumatel is currently experiencing the following issue:
Start Date & Time: 26/08/2026 @ 00:43
Affected Area/s: Sharpeville
Impact: Customers may experience no connectivity.
Vumatel technicians are currently investigating. There is no ETR at the moment.
Update (26/08/2026 @19:29):
Vumatel confirmed that this outage was resolved on 26/08/2026 @19:29. Please restart your devices and contact our Support Team should you still experience connection issues.
Update (26/08/2026 @14:57):
The Civil Vumatel team is now currently busy exposing Ground Handhole. Further updates will be provided as the work progresses.
Update (26/08/2026 @12:59):
Vumatel technicians are floating in a new cable
Update (26/08/2026 @11:33):
The Vumatel team is still busy on-site, working on repairs.
Update (26/08/2026 @ 09:50):
Civil is still busy with the repair work. A further update will be provided once additional information becomes available.
Update (26/08/2026 @ 08:23):
Vumatel technicians are currently on-site assessing the damage.
Update (26/08/2026 @ 07:56):
Vumatel technicians have investigated and found the break to be the backhaul, damaged by fire.
Update (26/08/2026 @ 06:12):
The team’s ETA to site is 45 minutes.
Update (26/08/2026 @ 03:34):
Vumatel is following up with the fibre provider on the progress of the fault and will share progressive feedback as soon as possible.
Update (26/08/2026 @ 02:07):
Vendor technicians have been dispatched to localise fault, ETA is 03:30
#Sharpeville #Vumatel #Outage
