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Senderwood - INC-000024532

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Vumatel is currently experiencing the following issue:  

 

Start Date & Time: 01/10/2025 @14:36 

Affected Area/s: Senderwood   

Impact: Customers may experience no connectivity. 

 

Update (03/10/2025 08:27):

Vumatel confirmed that this outage was resolved on 03/10/2025 02:12. Please restart your devices and contact our Support Team should you still experience connection issues.

 

Update from Vumatel (02/10/2025 @ 13:04:

Auditing the joint is complete, technicians prepping to start splicing. There is no ETR at the moment

 

Update (02/10/2025 @ 12:17):

Vumatel technicians are preparing the joints and Auditing is in progress. 

 

Update (02/10/2025 @ 11:19):

Vumatel technicians are preparing the joints for splicing, pulling of slack is complete. 

 

Update from Vumatel (02/10/2025 @ 08:22):

Team has arrived and work has commenced. Slag pulling to start prepping the cable. 

 

Update from Vumatel (01/10/2025 @ 20:50):

Repairs on hold as we are not allowed to access this area after 9pm, repairs will resume tomorrow morning.

 

Update (01/10/2025 @ 15:57):

Vumatel technicians are on site localising the fault. There is no ETR at the moment.

 

#Senderwood #Vumatel #Outage 


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